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Too much information on chat can leave employers in legal lurch

March 6, 2017, Business Insurance

Lindsay Burke is quoted in a Business Insurance article regarding the risks associated with internal office chat applications. “People think of it as a casual form of communication,” Burke says, “and they forget that it’s business and usually the company is keeping a record of the communication. And if the company finds itself in litigation, then the discovery request … may call for the company to produce those records.” Burke adds that “it can be tricky or at least embarrassing for employees and employers if they have disregarded general rules of professionalism and decorum in these conversations.

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